A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today’s competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described. This model can be applied by service groups of any size to achieve quality performance benefits for both the customer and the fleet-provider. Fleet Services: Redefining Success presents: • A back-to-basics approach that begins by redefining a fleet's customers to fully identify and provide customer-driven services. • A hierarchy for success that includes development of management goals and strategies to exceed customer expectations. • Best practices and associated business tool requirements that assure exceptional service and win-win results. • An innovative business model that maximizes opportunities and positive outcomes for fleet service providers.
This document provides information on the preparation and use of video for operational and maintenance training of personnel associated with GSE.
This SAE Aerospace Information Report (AIR) is applicable to rotorcraft structural health monitoring (SHM) applications, both commercial and military, where end users are seeking guidance on the definition, development, integration, qualification, and certification of SHM technologies to achieve enhanced safety and reduced maintenance burden based on the lessons learned from existing Health and Usage Monitoring Systems (HUMS). While guidance on SHM business case analysis would be useful to the community, such guidance is beyond the scope of this AIR. For the purpose of this document, SHM is defined as “the process of acquiring and analyzing data from on-board sensors to evaluate the health of a structure.” The suite of on-board sensors could include any presently installed aircraft sensors as well as new sensors to be defined in the future. Interrogation of the sensors could be done onboard during flight or using ground support equipment.
The purpose of this document is to specify the functional requirements for a miniature connector to be used for health monitoring purposes on aircrafts (including harsh environment such as the powerplant). It is actually a family of miniature connectors that is specified in this document for various uses (e.g. pin counts) and environments. This specification will be used by the SAE connector committee to work on a dedicated connector standard.
The ARP shall cover the objectives and activities of Verification & Vallidation Processes required to assure high quality and/or criticality level of an IVHM Systems and Software.
This SAE Aerospace Information Report (AIR) examines the need for and the application of a power train usage metric that can be used to more accurately determine the TBO for helicopter transmissions. It provides a formula for the translation of the recorded torque history into mechanical usage. It provides examples of this process and recommends a way forward. This document of the SAE HM-1 IVHM Committee is not intended as a legal document and does not provide detailed implementation steps, but does address general implementation concerns and potential benefits.
This ARP provides insights on how to perform a cost benefit analysis (CBA) to determine the return on investment that would result from implementing an integrated Health Management (HM) system on an air vehicle. The word “integrated” refers to the combination or “roll up” of sub-systems health management tools to create a platform centric system. The document describes the complexity of features that can be considered in the analysis, the different tools and approaches for conducting a CBA and differentiates between military and commercial applications. This document is intended to help those who might not necessarily have a deep technical understanding or familiarity with HM systems but want to either quantify or understand the economic benefits (i.e., the value proposition) that a HM system could provide.
This SAE Aerospace Standard (AS) provides requirements for design and installation of aircraft jacking pad adapters and the mating jack socket interface to permit use of standard jacking equipment to be used in civil and military transport aircraft. The adapter defined herein shall be the key interface between the aircraft and the aircraft jack(s).
Scope is unavailable.
This document applies to special purpose equipment which is used in the ground handling, servicing, and maintenance of transport aircraft. Fixed airport facilities and equipment covered under other sections of the Part 1910 of Code of Federal Regulations (OSHA) are excluded from this document.
Only those incidents where a piece of ground support equipment directly associated with the "turnaround" servicing of an aircraft was involved are reviewed. Specifically excluded are those incidents that occurred during heavy maintenance, overhaul activity, or aircraft taxiing. This SAE Aerospace Information Report (AIR) summarizes aircraft damage, coupled with contributory factors, caused by GSE. it also offers recommendations in reducing exposure to aircraft damage.
This SAE Recommended Practice (ARP) outlines the functional and design requirements for a battery powered, self propelled belt conveyor for handling baggage and cargo at aircraft bulk cargo holds.
The purpose of this SAE Aerospace Information Report (AIR) is to provide management, designers, and operators with information to assist them to decide what type of power train monitoring they desire. This document is to provide assistance in optimizing system complexity, performance and cost effectiveness. This document covers all power train elements from the point at which the gas generator energy is transferred to mechanical energy for propulsion purposes. The document covers engine power train components, their interfaces, transmissions, gearboxes, hanger bearings, shafting and associated rotating accessories, propellers and rotor systems as shown in Figure 1. This document addresses application for rotorcraft, turboprop, and propfan drive trains for both commercial and military aircraft. Information is provided to assist in; a. Defining technology maturity and application risk b. Cost benefit analysis (Value analysis) c. Selection of system components d.
This SAE Aerospace Information Report (AIR) covers handicapped passenger boarding devices used airside to transfer handicapped passengers between the terminal building and the aircraft. It provides an elevating platform to facilitate access to the aircraft; it does not cover devices for in-terminal or streetside transfers, wheelchairs for on-board aircraft or in-terminal usage, or aircraft boarding bridges. However, it should be recognized that for many handicapped passengers, a boarding chair is necessary for the lifting operation and movement to the passenger's seat inside the aircraft cabin. Such wheelchairs are widely used in larger aircraft, and the Federal Aviation Agency has developed a performance specification for a boarding chair for commuter aircraft.
This SAE Aerospace Recommended Practice (ARP) is intended to recommend a minimum standard, for the design and manufacturer of a self-propelled, chassis mounted passenger boarding vehicle. The vehicle will permit safe operation while minimizing aircraft damage and personnel safety hazards associated with commercial aircraft boarding operations. The vehicle described is intended to be used for assisting wheelchair passengers and passengers with disabilities on and off aircraft with door sill heights of 60 in (152.4 cm) and above.
Design Criteria for Lifts Used to Board Passengers with Mobility Impairments onto Aircraft with Doorsill Heights of 144 in or Less
This SAE Aerospace Recommended Practice (ARP) outlines the design and functional requirements for aircraft passenger lifts, operated manually and self-propelled. The primary function of the lift described in this document is to act as an elevator between ground level and aircraft doorsills to a maximum of 144 in.
SAE ARP 5120 provides recommended best practices, procedures, and technology to guide the physical and functional development, integration, verification, and validation of highly reliable Engine Health Management System (EHMS) for gas turbine engines, including aircraft engines and Auxiliary Power Units (APUs). This ARP also serves as a concise reference of considerations, approaches, activities, and requirements for producing the end-to-end engine health monitoring system comprised of both on and off-board subsystems for the sensing, acquisition, analysis, detection, and data handling functions of an EHMS. These functions and related maintenance activities promote engine safety. These functions may also be used to effect continued operation or return to service decisions when demonstrated as compliant with the applicable airworthiness requirements defined by the responsible Aviation Authority. Where practical, this document delineates between military and commercial practices.
This is the world's first report forecasting the global market for electric buses and taxis both hybrid and pure electric. It separately forecasts the market in the most important area, China, and it takes a detailed look at technologies present and future with a blunt assessment of reasons for failure and threats for the future. The market for electric buses and taxis will multiply over 8 times in the next decade, approaching $60 billion not long after that. China will become by far the largest market for both electric buses and electric taxis within the decade. This report looks at the statistics and trends for conventional buses and taxis, the government incentives, paybacks and new technologies with detailed tables and figures to summarize the situation, so the reader can understand the situation with ease.
This SAE Aerospace Recommended Practice (ARP) provides best practices and guidance for creating an architecture for integrated vehicle health management systems. Where possible, this document will also provide references to tools to conduct architectural trades. Finally, this document will provide use cases to expose considerations and stakeholders to be included in these trades and utilization of an IVHM system (which may lead to new functional or non-functional requirements).
Ground Electrical Power Unit, Transportable 115/200 Volt AC (Nominal) 400 Hertz, 3-Phase 4-Wire (Grounded Neutral) Y-Connected System
This Recommended Practice outlines the electrical performance characteristics for a continuous duty, diesel or gasoline engine driven brushless alternator unit for supplying 400-Hertz electrical power to commercial transport aircraft. It is intended to assist the airlines in standardizing recommendations for various sizes and configurations of equipment and it is a guide for the preparation of detailed specifications. The unit is primarily intended to supply power to the aircraft during passenger loading and unloading, and during servicing operations. The combination of the equipment specified herein and the interconnecting cables(s) between the 400-Hertz alternator and the aircraft shall provide power characteristics at the aircraft receptacle which meet MIL-STD-704 requirements for Category "B" equipment. Other limits which are necessary to meet specific conditions must be specified by the purchaser.
This SAE Aerospace Information Report (AIR) is broken into various categories for convenience and ease of identification. It is the purpose of this document to provide certain criteria for the design and selection of stairways, for the boarding of passengers onto an aircraft. The criteria presented are limited to those factors which affect the safety of the passengers and are coordinated, where applicable, with the practices of the architectural profession, with respect to the design of stairways. Comprehensive design requirements for passenger stairs can be found in the industry documents listed under 2.1.3, 2.1.4, and 2.1.5 hereafter. The recommended practices are applicable to both mobile variable-elevation type stairways and to fixed-elevation stairways of the type built into an aircraft fuselage.
This SAE Aerospace Recommended Practice (ARP) applies to Point-Of-Use, Central and Mobile Pre-Conditioned Air Equipment. It does not apply to aircraft mounted equipment.
This document is applicable to civil aerospace airframe structural applications where stakeholders are seeking guidance on the definition, development and certification of Structural Health Monitoring (SHM) technologies for aircraft health management applications. For the purpose of this document, SHM is defined as “the process of acquiring and analyzing data from on-board sensors to evaluate the health of a structure.” The suite of on-board sensors could include any presently installed aircraft sensors as well as new sensors to be defined in the future.
This Aerospace Recommended Practice (ARP) was created to help industry deal with existing barriers to the successful implementation of Integrated Vehicle Health Management (IVHM) technology in the aerospace and automotive sectors. That is,given the common barriers that exist, this ARP can be applied not only to aerospace but also to the automotive, commercial and military vehicle sectors. Original Equipment Manufacturers (OEMs) in all of these sectors are heavily dependant upon a large number of component suppliers in order to design and build their products. The advent of IVHM technology has accentuated the need for improved coordination and communication between the OEM and its suppliers –to ensure that suppliers design health ready capabilities into their particular components.
This document outlines the functional and design requirements for baggage/cargo tow tractors used for airline services.
The potential usage of health monitoring techniques and technologies on aircraft operations during or after active volcanic events.
1. To determine the observable and non-observable (from a strictly monitoring viewpoint) methods in which the identified susceptibilities can be tracked and/or managed during or after an event and to record these in a matrix form. This matrix will be circulated to the other SAE groups with expertise in related topics with a request for them to complete. 2. The HM-1 committee will work with FAA, EASA *, ICAO, Industry and others to produce an SAE ARP that will provide details on the applicability of aircraft health monitoring technologies that can be used for assessing the safety, operational and maintenance effects related to volcanic ash incidents. *in particular to take into account the results of the intended EASA Advance Notice of Proposal relative to volcanic ash airworthiness issues